ISO 9001 (Quality Management System) is the world's most recognized QMS standard.

It aims to help organizations to meet the needs of their customers and other stakeholders more efficiently and effectively.

The standard is based on seven Quality Management Principles, including a strong customer focus, support from top leadership for quality, the motivation and implementation supported by top management, the process approach, and continual improvement.

The Seven Quality Management Principles are identified as follows:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management.